Getting into an accident on a Portland street, bridge, or freeway can be overwhelming. Traffic, wet roads, and the pressure of figuring out what to do next can make an already difficult situation more stressful.
Here is a practical step-by-step guide for Portland drivers after an accident — safety, documentation, police contact, insurance, towing, and selecting a repair facility.
1. Make Sure Everyone Is Safe
Check yourself and your passengers for injuries.
If the accident is serious or anyone needs emergency medical attention, call 911. If your vehicle can be safely moved out of traffic, move to an appropriate location and turn on your hazard lights.
Do not put yourself in danger trying to inspect your vehicle on a busy roadway.
2. Gather Information
Exchange information with the other driver, including:
- Name and contact information
- Driver and vehicle information
- Insurance company and policy information
- License plate number
Take photos of the damage, vehicles, surrounding roadway, weather conditions, traffic signals, and anything else that may help document what happened.
If there are witnesses, ask for their contact information.
3. Report the Accident as Appropriate
For emergencies, injuries, or dangerous situations, call 911.
For appropriate non-emergency situations, Portland Police Non-Emergency can be reached at 503-823-3333.
Keep any report or reference number you receive with your accident documentation.
4. Notify Your Insurance Provider
Contact your insurer and explain what happened. Keep your photos and accident information nearby.
Once a claim is opened, you may be assigned an adjuster who reviews the damage and works with the repair facility during the estimate and approval process.
5. Arrange Towing if the Car Is Not Safe to Drive
Visible body damage is not always the only concern after a collision.
Steering, suspension, wheels, lights, and other components may also have been affected. If you are unsure whether the vehicle is safe to drive, arranging professional towing can help you avoid creating additional damage or putting yourself at risk.
6. Choose a Collision Repair Shop
Your insurer may provide shop recommendations, but you can also choose the repair facility you want to work with.
Look for a shop that clearly explains the damage, provides detailed estimates, communicates with the insurer, and keeps you informed during repairs.
Crown Towing & Collision Repair provides towing and collision repair services for Portland drivers, helping simplify the process from the accident scene through the completed repair.
Need Help After an Accident in Portland?
Whether your vehicle needs to be towed or you need help navigating the collision repair process, Crown Towing & Collision Repair is ready to help.
Call 503.705.7000 to discuss towing or collision repair in Portland.
